Retail Management Trainee
This role reports to the Branch Manager of Multiple Reward Sdn. Bhd., in overseeing the operational aspects of outlet/restaurants specifically on managing all Food & Beverage orders & staffs. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities:
-Be involved in and execute the daily outlet operations.
-Adhere, implement and comply with the requirement of Standard Operating Procedures (SOP) and quality management strategies.
-To work hand-in-hand with Branch Managers or person(s) assigned by the company to achieve the objectives and targets set for sales, profit and control of operating expenses.
-Master product knowledge of all SKU.
-To provide excellent, efficient and consistent level of service to customers.
-Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
-Ensure the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift.
-Ensure the outlet always meet hygiene standards and is ready for service.
-Maintain high personal appearance/grooming, hygiene standards, tidiness and cleanliness in the outlet.
-Maintain good communication & working relationships with colleagues for achieving teamwork.
-Other ad-hoc duties assigned by person(s) nominated by The Company
Competencies:
-Proactive to learn about food items, ordering and preparations.
-Strong team player with good communication and interpersonal skills.
-Good organizational and time management skills.
-Energetic, high level of initiative and flexible.
-Able to conduct on boarding of new staffs.
Requirements:
-At least 18 years and above.
-Possess minimum Diploma & above qualification.
-Candidate with F&B / Culinary Arts / Hospitality Management and/or relevant qualification is an added advantage.
-Able to work 6 full working days (shift hours)
-Have passion in the bakery / F&B retail industry.
Responsibilities:
-Be involved in and execute the daily outlet operations.
-Adhere, implement and comply with the requirement of Standard Operating Procedures (SOP) and quality management strategies.
-To work hand-in-hand with Branch Managers or person(s) assigned by the company to achieve the objectives and targets set for sales, profit and control of operating expenses.
-Master product knowledge of all SKU.
-To provide excellent, efficient and consistent level of service to customers.
-Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
-Ensure the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift.
-Ensure the outlet always meet hygiene standards and is ready for service.
-Maintain high personal appearance/grooming, hygiene standards, tidiness and cleanliness in the outlet.
-Maintain good communication & working relationships with colleagues for achieving teamwork.
-Other ad-hoc duties assigned by person(s) nominated by The Company
Competencies:
-Proactive to learn about food items, ordering and preparations.
-Strong team player with good communication and interpersonal skills.
-Good organizational and time management skills.
-Energetic, high level of initiative and flexible.
-Able to conduct on boarding of new staffs.
Requirements:
-At least 18 years and above.
-Possess minimum Diploma & above qualification.
-Candidate with F&B / Culinary Arts / Hospitality Management and/or relevant qualification is an added advantage.
-Able to work 6 full working days (shift hours)
-Have passion in the bakery / F&B retail industry.
Location
Nilai (3), KL Pavilion (2), PJ Paradigm (2), Sunway Pyramid (2), Subang Parade (2)
