Marketing Intern
* Moderate pages on various social platforms, minute-by-minute online conversation by answering questions, offering solutions and mediating conversations.
* Receive and reply to all customer enquiries, complaints, feedback, reservations and event requests made via hotline.
* Write engaging and relevant content for various social platforms.
* Monitor online conversations and brand mentions to assess brand perception and sentiment.
* Compile and manage the customer database so as to maintain up-to-date information and enable effective use of such information.
* Receive and reply to all customer enquiries, complaints, feedback, reservations and event requests made via hotline.
* Write engaging and relevant content for various social platforms.
* Monitor online conversations and brand mentions to assess brand perception and sentiment.
* Compile and manage the customer database so as to maintain up-to-date information and enable effective use of such information.
Location
Setiawalk, Puchong, Selangor (2), Kota Damansara (1)